Your rights

Knowing your rights when it comes to planning the funeral of your loved one is absolutely crucial. When the unfortunate time arrives, when you have lost a loved one, you will find yourself facingnumerous decisions, which have to be made rapidly. This can take a toll on your mind, and it can be very difficult facing these decisions at a time when you are under great emotional distress. As a result, it is very important to be aware and acknowledge your rights as a customer. Some guidance in regards to your rights as a customer will potentially assist you during this difficult process.

At Green Casket, we understand how difficult these moments can be. There are many questions that are going through your mind. When visiting different funerals you will discover that each will present to you an assortment of recommended ‘packages’. You might also uncover that there existsmany arrangement services within the package that you do not require.

Consumer Protection Agencies want you to be aware of the fact that as a customer you hold the right to purchase different services offered within the funeral packages separately.

PLEASE SEE USEFULL LINKS BELLOW

In addition there are different rules created by Consumer Protection Agencies, which further facilitate the decision process you are facing. These funeral rights commonly include, purchasing each arrangement independently, in contrast to opting out with a complete package with certain arrangements you do not require. You also have the right to request a written price list from the funeral service provider, and at that point compare different prices and items offered by different funeral homes. Also, instead of visiting the funeral home in person you have the right to contact them via telephone and receive different pricing information that you require. Always ask for lower priced items, which might not be presented to you during your visit.

The law protects consumer by allowing you to purchase funeral items, such as caskets, from a source other than funeral home. Funeral home cannot:
*Refuse to accept a casket or related funeral merchandise, that has been purchased elsewhere.
*Charge the family a fee for accepting the casket.
*Increase the service price, which are itemized on their written price list.
*Treat you or your family any different than if you had purchased a casket from the funeral home.        

http://www.funeralboard.com/   -ontario funeral board

dhttp://www.ftc.gov/bcp/rulemaking/funeral/index.shtm   -FEDERAL TRADE COMSISSION US

http://www.cem.va.gov/   - department of veteran affairs US

http://www.funeralplan.com     grief support

//www.funerals.org/   Funeral Consumers Alliance